The second-hand marketplace Shoppers Express Anger Over Sizing Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
It has advised users to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification to its shipping options following member complaints.
